Membership Application

Registered Entity Details

Legal Entity Type

Trading Name

Legal Entity Name (including Sole Trader)

Application Type

ABN

ACN

Street Address 1

Address 2

Suburb

State

Postcode

Please specify the number of staff

Nominated Chamber Representative

The Nominated Chamber Representative is the point of contact from your business and VACC and should be either the Owner/Director or hold a Senior Management position within the business, all communication from VACC will be directed through the Nominated Chamber Representative. The Nominated Chamber Representative will also hold a voting right in VACC Board Elections and Division Committee Election in their aligned Division.

Salutation

Firstname

Lastname

Mobile

DIRECT DEBIT REQUEST SERVICE AGREEMENT

OUR COMMITMENT TO YOU
This document outlines our service commitment to you, in respect of the Direct Debit Request arrangements made between Victorian Automotive Chamber of Commerce ABN 63 009 478 209 (User ID: 249293) and you. It sets out your rights, our commitment to you and your responsibilities to us, together with where you should go if you require further assistance.

INITIAL TERMS OF THE ARRANGEMENT
In terms of the Direct Debit Request arrangements made between us, and signed by you, we undertake to periodically debit your nominated account for the agreed amount in payment of membership fees.

DRAWING ARRANGEMENTS

If any drawing is due on a non-business day, it will be debited to your account on the following business day.
We will give you 14 days notice when changes to the initial terms of the arrangement are made. This notice will state the new amount to be drawn on the next drawing date, and any other changes to the initial terms.
If you wish to discuss any changes to the initial terms, please contact the Membership Relations team on (03) 9829 1204 or email membership@vacc.com.au
Each debit will be drawn on the same date depending on the date you join and the frequency you have chosen

YOUR RIGHTS
If you wish to make amendments to the drawing arrangements, please contact our Membership Relations team on (03) 9829 1204 or email membership@vacc.com.au
These changes may include:

Altering the schedule
Stopping an individual debit
Cancelling the DDR completely
Deferring the drawing
Suspending the Direct Debit

ENQUIRIES
Please direct all enquiries to us in the first instance, rather than to your financial institution. Enquiries should be made at least five (5) business days prior to the next scheduled drawing date. All communication addressed to us must include your Membership number.
All personal information held by us will be kept confidential except that information provided to our financial institution to initiate the drawing on your nominated account.

RETURNS
Returns or cancellations, where applicable, will be refunded based on method of payment, with direct deposits being returned to the bank account of origin, credit card payments being refunded to the credit card used and cheque payments being refunded to the Company of issue, on a pro-rata basis.
All fees are charged in Australian Dollars (AUD).

DISPUTES
If you believe that a drawing on your account has been initiated incorrectly, please contact Yvonne Chan in our Finance Department on (03) 9829 1164 or email accountsreceivable@vacc.com.au
If you do not receive a satisfactory response from us to your enquiry, please contact your financial institution who will respond to you with an answer to your claim:

Within 5 business days (for claims lodged within 12 months of the disputed drawing or
Within 30 business days (for claims lodged more than 12 months after the disputed drawing).

YOUR COMMITMENT TO US
It is your responsibility to ensure that:

Your nominated account can accept direct debits
On the drawing date, there are sufficient cleared funds in the nominated account
You advise us if the nominated account is transferred or closed.

If the drawing is returned or dishonoured by your financial institution, you will be notified by VACC. Any transaction fees charged to VACC in respect of the above will be charged to you.